Customer Relationship Management, or CRM as it is more commonly known, is a system that enables business owners to add potential clients or prospects to a funnel and then progress them through various stages.
There are many different uses for these funnels, depending on the type of business.
For example a tradesperson, such as a joiner, builder, plumber, electrician etc might want to capture potential leads from their website, with whom they can follow up in respect of potential work.
By capturing all leads submitted by a form on their website into a CRM ensures that they never miss potential work, due to missed phone calls or emails lost in Junk mail.
Add to this the ability to create Proposals and Invoices for prospects within the CRM, and you have an all-in-one Dashboard for ease of use.
Our CRM System is ideal for many types of businesses. If you would like to find out how our CRM could benefit you and your business, get in touch with us today.
At MF Digital, we are delighted to announce that we now have a built-in CRM within our Mobile-First Websites and Progressive Web Apps Dashboard.